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Support
The real and most important difference between an excellent web hosting provider and an also-ran is service and up time for their servers. Just about every web hosting provider will say they offer 99% plus up time. Frankly, it is a difficult metric to track.
But what you can track is the level of customer service that is provided. And here we excel. We offer:
• Trained Customer Support Staff
• Live chat through our website
• Email support
• Support ticket system so ticket history can be reviewed and ticket reminders so issues don't fall through the cracks or be forgotten.
Our techs are ALWAYS here! 24 hours a day and 7 days a week. We are here for you!
